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Avail simplifies access to car sharing. All cars are owned by real, local people, but we take care of the car exchange, cleaning, inspection and insurance process so it’s easier for the borrower and the owner of the car.
Avail makes it easy to borrow a car from any of our airport or neighborhood locations across the U.S.
Avail is at 15+ U.S. airports and throughout downtown Chicago and Denver. Whichever location you reserve your vehicle from is where you will pick it up and drop it off. Those using Avail at an airport can access our lot by riding our free shuttles, which run to and from the terminal. For more information on our shuttle service, please check your reservation confirmation email or the reservation details in your Avail account.
All drivers must be 18 or older and have a valid U.S. driver's license (probationary and provisional licenses are not accepted), a clean driving record and a debit or credit card to book a reservation (pre-paid debit cards are not accepted).
Note: Avail requires a refundable security deposit for borrowers who use a debit card for payment.
At Avail airport locations, we require bookings and modifications to be made at least 24 hours in advance. This helps give our staff time to prepare your vehicle.
At Avail neighborhood locations, we require bookings and modifications to be made at least 4 hours in advance of pick-up.
Yes, all Avail drivers are covered by Allstate insurance complete with access to roadside assistance and 24/7 customer support.
For bookings that start on or after June 20, 2022, Avail’s insurance is excess over any other coverage that may exist (i.e. your personal auto policy or a credit card policy).
For questions about whether your personal auto policy or credit card policy may apply, please contact your insurance provider or a licensed insurance agent.
Total trip mileage is limited to 150 miles per day. That means a 3-day trip is allowed up to 450 total miles before incurring a fee of an extra $0.50 per mile. We calculate total mileage by looking at the odometer before and after your trip.
Avail doesn’t charge extra fees for drivers under 25 years old, adding a second driver or canceling your trip before the reservation start time.
You may be charged fees or fines if you break our Borrower Rules and Guidelines, including for smoking or vaping, bringing a pet (service animals are accepted), damaging the vehicle, unauthorized drivers, excessive wear and tear and returning the car with less gas than was provided at pick up.
Cars must be less than 10 years old and have fewer than 125,000 miles to be shared on Avail. To maintain our safety standards, we only accept vehicles that have an automatic transmission, no open recalls, no major cosmetic damage and no significant interior or exterior damage.
Yes. After your booking is confirmed, have them create an Avail account and upload their driver’s license, then contact our support team via chat or SMS. We will then add that person to your reservation. It’s free to add a second driver.
We can’t guarantee a vehicle will have all-wheel drive, but since we only offer cars that are less than 10 years old, many of our SUVs come equipped. If you’d like to borrow a car with four-wheel drive, just reserve a midsize or large SUV and then chat Avail support with your preference. We will do our best to fulfill your request.
