Car owner help hub
Watch these videos to get a better understanding of what happens when your car is shared on Avail — from how we screen drivers to how we handle repairs. Plus, how you get paid!
Frequently asked questions
When your eligible car is borrowed, you’ll earn a fixed amount each day based on your car’s class. Standard cars, mid-size SUVs and vans earn $20 per day and large SUVs earn $25 per day. Even if your car is not borrowed during its sharing period, you will still get guaranteed earnings from Avail (more on that below). If your car is borrowed and you earn a fixed daily amount, it will count toward your guaranteed earnings. If your car is borrowed frequently during your sharing period, you can earn more than your guaranteed amount. If your car is not borrowed at all during its sharing period, you will still make your guaranteed earnings.
You’ll earn a guaranteed $50 for every 7 consecutive days you share your eligible car. That means you’ll earn $100 for two weeks of sharing, $150 for three weeks and $200 for 28 days.
You don’t have to share your eligible car in 7-day increments, though. No matter how long you share past the 5-day required minimum, your guaranteed earnings will be prorated accordingly ($7.14/day).
Here are a few examples of how this works:
Example 1: If you list your eligible car to be shared for 5 days and you earn $20 from borrower trips during that time, you’ll make a prorated guarantee of $35.71.
Example 2: If you list your eligible car to be shared for 7 days and earn $0 from borrower trips during that time, you’ll still earn $50 in guaranteed income.
Example 3: If you list your eligible car to be shared for 28 days and earn $400 from borrower trips during that time, you’ve surpassed your minimum guaranteed earnings, and you’ll earn $400.
Guaranteed earnings are paid out per eligible car and are set automatically per sharing period. If you share for 28 consecutive days, you can expect your automatic payment to be sent on day 29.
You must be able to share your car for a minimum of 5 consecutive days. There is no limit on how long you can share.
Create an Avail account and schedule your car to be listed for sharing for at least 5 consecutive days. Then, remove your personal items from your car, park in a designated Avail parking space and leave your keys in our key box — we’ll handle the rest. We facilitate sharing, insurance, cleaning and customer service, so the money you earn is truly passive.
Avail shall not be responsible for items left, stored, or transported in or on the car at the time of sharing.
We’ll make your earnings available in your Avail account each time after your eligible car is shared and at the end of your sharing period if you haven’t already met your guarantee. Owners who list their eligible car to be shared for more than 28 consecutive days will receive their guaranteed earnings payout on day 29, and again at the end of their sharing reservation or after the next 28-day period if they share for multiple months.
You can then transfer the funds from your Avail account to your bank account at any time.
Every trip on Avail is covered up to $1 million in insurance from Allstate, along with roadside assistance and 24/7 customer support.
You may choose to have a qualifying third-party inspection to be eligible for complimentary routine maintenance coverage, including oil and filter changes, transmission and differential fluid changes and some wear and tear items such as tires and brakes. Coverage will be based on mileage accrued while the vehicle is listed on the Avail platform. Those who choose not to receive an inspection can still share their car, but won’t receive any routine maintenance coverage.
You’ll be responsible for scheduling an inspection with Pep Boys and driving your car to and from the appointment, as well as paying the $49.99 fee. You’ll need to tell Pep Boys you are receiving an inspection for Avail and email your completed inspection to firstname.lastname@example.org.
Currently, third-party inspections can only be performed by Pep Boys. We’re working to add more partners and expand ways to receive a qualified inspection.
Yes. Go to “Reservations” in your Avail account to change your sharing dates.
Someone like you. They may be local or from out of town. No matter where they’re from, we always pre-screen the drivers who borrow with Avail. Additionally, every driver on Avail must be 21+, pass a motor vehicle record check and have a valid U.S. driver’s license.
If you need your car while it’s listed for sharing, you can check it out for a day or more, as long as your car isn’t already booked for a trip at the same time.