Customer reviews for Avail car sharing

Don’t take our word for it. Read Avail car sharing reviews from real customers.

Pick-up and drop-off experience was very quick and smooth. Absolutely no problems at all. The car I rented was just as it appeared in the photos, if not better. Overall a great experience!

– Alex F., Chicago

Avail made it super easy to rent a car for the day so we could fit our group of 6 into a single vehicle for a day roadtrip. Booking, changing our rental time and pick-up/drop-off were easier than I could have expected.

– Michael W., Denver

So easy and convenient! Way more affordable than all the other options! Wish it was in more cities!

– Jodie T., Denver

Picking up and returning the car was very easy and convenient. The car itself was very clean and well maintained. Overall a great experience.

– Brett T., Chicago

Very easy and directions were clear. Car was clean and perfect for the weekend trip.

– Brenna S., Denver

Easy to use! Good rates – love the Allstate backing!

– Amy H., Chicago

I’ve used other car sharing apps and I really like Avail. I love that there is one central location to pick up the car, which is super close to my home and very convenient. The car was great, everyone and everything fit comfortably.

– Monica C., Chicago

I don’t own a car because I live in the city, but I had a family emergency and Avail made it extremely easy to grab a last-minute car. The original length of my trip was longer than what I ended up needing, and Avail also made it very easy to adjust the reservation and save a bit of money. I will definitely look to Avail the next time I need a car. 

– Victoria M., Chicago

Frequently asked questions

FAQ

Owners create an Avail account and share details about their vehicle, then drop it off at an Avail lot. We inspect the vehicle to ensure it meets our requirements. Borrowers can then reserve the vehicle through the Avail app or website. Once the reservation’s complete, the borrower picks up the vehicle from the lot for their trip. When they’re done, they bring the car back for us to clean and make available for the next borrower or the owner.

Car sharing allows you to borrow a car from real drivers in your city without going through the traditional rental car model. Book a car online and pick it up at one of many convenient Avail lots. The borrower enjoys a hassle-free experience, and the owner earns money for letting others use their car when they don’t need to drive.

Car share rental prices vary by vehicle, location and time period. Avail charges an additional general insurance fee that can be waived if the borrower submits proof of a valid personal insurance policy. Other fees or fines may be applied if the borrower does not follow the rental rules. 

Avail offers several different types of vehicles, including sedans, mid-size SUVs and full-size SUVs.

Download the Avail app or browse vehicles online for your required time period and city. Reserve the vehicle online after showing you meet the Avail car rental requirements, including proof of age and a valid U.S. driver’s license. You must also provide a valid credit card to charge for the rental. Debit cards are not allowed.

You must be 21 or older and have a valid U.S. driver’s license. 

Avail borrowers will use their own insurance first and our Allstate insurance coverage is anything excess over that primary insurance. If you don’t have insurance and are borrowing, our coverage will still apply. Avail’s insurance is excess over any other coverage a borrower may have. Additional fees may apply.

If you have questions about your personal auto policy or credit card policy and how they may apply to your rental, please contact your insurance company or a licensed agent.

Bring your car back to the Avail lot you rented it from and park in an open Avail spot. Place the keys in our secure on-site key box by following the instructions linked to in your online booking. We’ll handle the rest.

Total trip mileage is limited to 200 miles per day. That means a 3-day trip is allowed up to 600 total miles before incurring a fee of an extra $0.50 per mile. We calculate total mileage by looking at the odometer before and after your trip.

Avail charges a general insurance fee and a trip fee. Avail doesn’t charge extra fees to add a second driver or to cancel your trip before the reservation start time.

You may be charged fees or fines if you break our Borrower Rules and Guidelines, including for smoking or vaping, bringing a pet (service animals are accepted), damaging the vehicle, unauthorized drivers, excessive wear and tear and returning the car with less gas than was provided at pick up.

Read more