Relax, You’re Covered by Allstate

Borrowers and Owners using Avail get full coverage insurance every trip.

Why You'll Love Us

Avail is a car sharing service created for people like you. No up-selling. No tire spikes. Just clean, safe cars when you need them.

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Full Coverage

Allstate insurance is included in every car’s daily rate. No additional charges or worrying about being underinsured.

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Detailed Inspections

We check every car before and after each trip to ensure it’s in good working order and make sure all owners perform routine maintenance on their vehicles.

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We’ve Got Your Back 24/7

Help is just a phone call away. We’re ready around the clock with roadside assistance and customer support if you need it.

How Insurance Works for Borrowers

Put simply: if you’re not at fault, you pay nothing. If you are at fault, the most you pay is a $500 deductible.* All other damage will be covered by Allstate insurance.

*Fault will be determined by Allstate claims after a claim is submitted

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How Insurance Works for Car Owners

There are no deductibles while your car is being shared at an Avail airport lot*.

Car owners sharing in an apartment building are responsible for a $500 deductible if damage occurs while their car is parked and listed as available, but not on an active trip. Otherwise, there is no deductible and no cost for insurance.

Park & Share

What Full Coverage Means

Liability Coverage

Liability means damage to others, not to you. We’ll cover up to $1 million for any damage caused to other people or property.

Physical Damage Coverage

This covers damage up to the cost of the vehicle in any case where the car is physically damaged by a collision, falling object, or person.

More FAQs

Have questions about the nitty-gritty details? No problem. Take a look at our insurance FAQs about car sharing in our Help Center.

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*Valid only for time car is listed on Avail. Must have comprehensive personal auto insurance or be enrolled in the Avail Plus or Avail Plus Limited Offer Owners program to be eligible. Why?

Relax, You're Covered

Avail has you covered every trip and every time you share.

Up to $1 Million in Liability Coverage

Avail’s policy covers up to $1 million in damages to other people or property.

Protected at Every Step

Whether you’re borrowing a car or sharing your own, your vehicle is protected by Avail’s insurance policy and lot staff.
At Drop Off

We do a check-up to make sure every car is reliable, safe, and running smoothly. All Avail drivers must pass a motor vehicle records check to borrow a car.

On the Road

All trips are covered by up to $1 million in liability coverage at no additional cost to renters. Owners never pay anything in the rare case their car is damaged.

After a Trip

We inspect every car again to make sure it’s running smoothly and there’s no physical damage. If there’s noticeable damage, we file a claim on the owner’s behalf and coordinate repairs.

Owner picks car back up

We wash each car inside and out to make sure it’s sparking clean when you arrive.

What If Something Unexpected Happens?

When the unexpected comes up, we facilitate the entire claims process and keep you updated on what happens next.
What if...
I’m in an accident while driving an Avail car
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Call Avail's 24/7 Roadside Assistance

we pick up the Avail car & get you to a safe location.

We’ll help you file a claim

We help you facilitate the entire process.  If you’re not at fault, there’s never any deductible.  If you’re at fault, the maximum you pay is $500.

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We get you back on the road

We set you up with a new vehicle so you can get back to your trip.

My car is in an accident while shared on Avail
We call you

We will reach out to you and let you know how and where your car is damaged. If you notice undocumented damage, call Avail Support at 877-447-9403 to let us know.

We contact Allstate

We work with Allstate to document the accident and file an insurance claim so that your car can get repaired. We will provide you with an alternative car if you need it.

Cost, estimate & repair

Allstate will contact you to assess how much repairs will cost and start fixing your car. You will never be financially responsible for any damage to your car, but we do need your permission to make any repairs.

Allstate follows up

An Allstate claims adjuster will provide you regular updates about the status of your car/claim. If you have any questions, reach out to your adjuster directly or call Avail Support at 877-447-9403 and select "2" for assistance.

You get reimbursed

Allstate will handle direct payment to the owner of the car. If you don’t fully own the car, Allstate works with your financial institution or lienholder.

We get your car back

Your claims adjuster will contact you when your vehicle is fixed. Avail will get your car back to you or start sharing it again if you’d like.

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24/7 Customer Support & Assistance

We’re always here if you have any questions or concerns about using Avail, sharing your car, or insurance. Give us a call at 877-447-9403 or email us at support@availcarsharing.com

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FAQ

For Borrowers
Can I use my own insurance for a discount?

Avail is a car sharing company, which means all the cars are owned by real, local people. And the added benefit of amazing customer service. We take care of the car exchange, cleaning, inspection, and insurance process so it’s easier for you and for the owner of the car.

What happens if I ding or scratch the car?

At our Avail airport lots. Free shuttles to and from the airport come every 5 to 10 minutes.

Do I ever have to pay a deductible if the car gets damaged?

All drivers must be 18+ years old and have a valid U.S. driver's license, a clean driving record, and a debit or credit card to book your reservation.

For Owners
How does Allstate insure my car is undamaged?

Avail is a car sharing company, which means all the cars are owned by real, local people. And the added benefit of amazing customer service. We take care of the car exchange, cleaning, inspection, and insurance process so it’s easier for you and for the owner of the car.

Can I get rid of my insurance on the car I’m sharing?

At our Avail airport lots. Free shuttles to and from the airport come every 5 to 10 minutes.

What happens if my car is in an accident with a renter?

All drivers must be 18+ years old and have a valid U.S. driver's license, a clean driving record, and a debit or credit card to book your reservation.

What if I find new dings or scratches on my car after sharing?

All drivers must be 18+ years old and have a valid U.S. driver's license, a clean driving record, and a debit or credit card to book your reservation.